Privacy Policy

Last updated: 6th January 2026

At Creative Nexus, we’re committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains what data we collect, how we use it, and the rights you have under UK GDPR.

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1. Information We Collect

Information you provide

Name

Email address

Phone number

Business name

Project details or enquiries

Files or content you choose to send us

Information collected automatically

IP address

Browser type and device information

Pages visited and time spent on the site

Referral sources

Cookie data (see Cookie Policy)

Information from third‑party platforms

If you contact us via social media or external tools, those platforms may share basic profile or contact information with us.

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2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes

Deliver creative services (branding, design, photography, video, social media)

Manage communication throughout a project

Improve our website and user experience

Maintain internal records and invoicing

Send updates or marketing emails (only with your consent)

We never sell or trade your personal data.

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3. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contract – to provide the services you request

Consent – for marketing and non‑essential cookies

Legitimate interest – to improve our website and protect against misuse

Legal obligation – for accounting and regulatory requirements

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4. How We Protect Your Data

We use appropriate technical and organisational measures, including:

Secure, encrypted storage

Limited access to authorised personnel

Regular security reviews

We only keep your data for as long as necessary for the purposes outlined in this policy.

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5. Sharing Your Information

We may share your data with trusted third parties who help us operate our business, such as:

Cloud storage providers

Email and communication tools

Payment processors

Subcontractors (e.g., printers, developers)

These partners only receive the information needed to perform their services and must keep it secure.

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6. Your Rights

You have the right to:

Access your personal data

Request corrections

Request deletion

Withdraw consent

Object to processing

Request data portability

To exercise any of these rights, contact us at: [your email]

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7. External Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

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8. Contact Us

If you have any questions about this Privacy Policy, contact:

Creative Nexus  

Email: hello@creativenexux.co.uk 

Location: Whitehaven, Cumbria, UK

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Cookie Policy

Last updated: 6th January 2026

This Cookie Policy explains how Creative Nexus uses cookies and similar technologies on our website.

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow us to understand how visitors use our site.

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2. Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics & Performance Cookies

Used to understand how visitors interact with the site (e.g., Google Analytics). Helps us improve content and user experience.

Functionality Cookies

Remember your preferences, such as form details or settings.

Marketing Cookies (optional)

Used for advertising or tracking across platforms. Only activated with your consent.

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3. How We Use Cookies

We use cookies to:

Improve website performance

Analyse traffic and user behaviour

Remember preferences

Enhance security

Support marketing (if enabled)

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4. Managing Cookies

When you visit our site, you’ll see a cookie banner allowing you to:

Accept all cookies

Reject non‑essential cookies

Manage preferences

You can also disable cookies through your browser settings at any time.

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5. Third‑Party Cookies

Some cookies may be set by third‑party services such as:

Google Analytics

Social media platforms

Embedded content (e.g., YouTube, Vimeo)

These providers have their own privacy policies.

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6. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.